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How do I measure whether my firm is cited by AI?

By The FirmCited team, BizLegal AI Last updated

Fix a panel of realistic client prompts, run them on ChatGPT, Claude, Perplexity and Google AI Overviews on a monthly schedule, and count how often your firm is named among the answers that come back. Your citations divided by total answers is your share of voice, the core KPI. Track the monthly trend, because single snapshots are volatile.

What do you actually measure?

Citation share of voice: the percentage of AI answers that name your firm across a fixed prompt panel. A full FirmCited cycle sends 25 prompts to up to 4 engines (100 calls when all four answer). Scores use the answers that came back, and a report is delivered when at least 2 engines answer. If your firm appears in 12 of those answers and a competitor in 30, your share is 12% against their 30%. Inclusion is binary per answer.

Why does the panel have to stay fixed?

Because AI answers move. The same prompt can return different firms on different days, and a model update can reshuffle citations across a practice area overnight. Running an identical panel every month turns that noise into a trend line: the only honest way to tell whether the work is working before revenue confirms it.

Can you do this yourself, or do you need a tool?

You can start by hand: ten prompts in fresh sessions across four engines, recorded in a spreadsheet, takes an afternoon and tells you whether you have a problem. A professional scan runs more prompts through APIs, avoids personalization bleed, parses every citation deterministically, and computes competitor share-of-voice: precision the manual method cannot match.

Measuring AI citation: DIY vs professional
DimensionDIYProfessional scan
Prompts~10, typed by hand25+, tuned and API-run
CountingEyeballed in a spreadsheetDeterministic parsing
Competitor share-of-voiceRough tallyComputed per engine
CadenceMonthly, manualMonthly, automated

Related next steps

  • AI Visibility Audit

    25 client prompts for your practice area and metro, sent to up to 4 engines (ChatGPT, Claude, Perplexity and Google AI Overviews) and delivered when at least 2 answer, plus competitor share of voice and a 10-page fix list in under 48 hours.

  • FirmCited Monitor

    A monthly 25-prompt scan on up to 4 engines (ChatGPT, Claude, Perplexity and Google AI Overviews), delivered when at least 2 answer, with competitor share of voice. We email a private portal link. Self-serve, no calls.

See where your firm stands.

The USD 490 AI Visibility Audit answers this question about your firm, with verbatim engine results: 25 prompts, up to 4 engines, under 48 hours. Credits toward any install.

Find out where you stand in under 48 hours.

25 prompts across up to 4 AI engines, competitor share of voice and a prioritised fix list, for USD 490, credited toward any install.

Run the USD 490 audit